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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roger Blythe

August 27, 2026

5  out of  5
rating by Roger Blythe
"Excellent customer service. Zack was awesome. He was polite and personal and very helpful. ⭐⭐⭐⭐⭐"
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Tammy Wright

August 13, 2026

5  out of  5
rating by Tammy Wright
"I have been with State Farm since 1991 and have always had good service. Recently I had to purchase a new car. Yuli in the Williamston office was a big help and made the process easy! She was able to answer all my questions and got me a great rate! Very friendly, professional and great to work with!!"
We responded:
"Thank you so much for taking the time to share your experience! "
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Deborah Dew

July 22, 2026

3  out of  5
rating by Deborah Dew
"I stayed with State Farm because of Zach. It was an enjoyable experience to work with him."
We responded:
"Thank you for your kind words Deborah! We’re glad you had a great experience with Zach and we appreciate your support!
"
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Ellen Cobb

July 18, 2026

5  out of  5
rating by Ellen Cobb
"Zach has been amazing to work with! Coming from out of town not knowing anyone, he made this whole process so seamless. Knew exactly what to do and I am so grateful I reached out to Cristina Ortiz's office. He even stayed over office hours to make sure everything I needed was taken care of. I can't wait to stop by to meet everyone!"
We responded:
"Thank you so much for your kind words! We’re so happy to hear that Zach was able to make the process seamless and stress-free for you. We truly appreciate you choosing Cristina Ortiz State Farm and trusting us with your insurance needs. We can’t wait to meet you in person when you stop by the office! Welcome to the State Farm family! ❤️"
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Soibhan Gillard

July 13, 2026

5  out of  5
rating by Soibhan Gillard
"Zach is always such a great help! He’s super friendly and knowledgeable. He provides information to ensure we are getting everything that we need. 10/10 highly recommend"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Zach has been such a great help and that his friendly, knowledgeable service has made a positive impact. We’re glad he could provide the information you needed to ensure everything was covered. We truly appreciate your recommendation and your business!"
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Shari Rosbeck

June 25, 2026

5  out of  5
rating by Shari Rosbeck
"Elizabeth was absolutely wonderful to deal with. Quick and easy to set up new homeowners and auto insurance."
We responded:
"Thank you for your kind review! We’re delighted to hear that Elizabeth provided such a wonderful experience. She is dedicated to making the insurance process as simple and seamless as possible. We appreciate your trust in our team and look forward to serving your insurance needs for years to come!"
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Chimezie Jude

June 22, 2026

5  out of  5
rating by Chimezie Jude
"Thank you!!! SG"
We responded:
"Thank you for your review !!!"
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James Vogel

June 17, 2026

5  out of  5
rating by James Vogel
"Zach was helpful and easy to work with. Put together a new homeowners insurance policy for me & helped to save money on my auto insurance as well. Stayed in contact with me through the process"
We responded:
"Thank you James for your feedback ! It means a lot to us !"
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John Kicklighter

June 8, 2026

5  out of  5
rating by John Kicklighter
"Elizabeth did a great job at setting up my home and auto!"
We responded:
"Thank you John for your feedback ! We are happy to know that your experience with Elizabeth was great! Thank you so much for your trust ! "
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Annia González

June 3, 2026

5  out of  5
rating by Annia González
"This is my second time coming to Cristina Ortiz State Farm, and once again, Elizabeth delivered exceptional service! She helped me from start to finish and made the whole process incredibly smooth and stress-free. She took the time to explain all my options clearly, answered every question I had with patience, and made sure I got the best coverage for my needs. The fact that I came back says it all — you can trust this agency completely. If you're looking for someone who truly cares about her clients, ask for Elizabeth. You won't be disappointed! ⭐⭐⭐⭐⭐"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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C B

June 2, 2026

5  out of  5
rating by C B
"Zach did a great job helping me with the information I needed. Quick and to the point. Didnt just speed through everything. Insurance went from $480 a month down to $124 a month. Couldn't be happier with the service provided."
We responded:
"Thank you for the awesome review, C B! I appreciate it so much! ❤️"
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Franco Di Candia

May 29, 2026

5  out of  5
rating by Franco Di Candia
"Esta oficina me ha prestado un servicio muy bueno, me han brindado muchas opciones de seguro para encontrar la que mas se adapte a mis necesidades, explicando muy bien los beneficios, de forma clara y transparente. Además me han tratado de forma muy amable y con mucha paciencia, el primer dia que fui conocí a varios agentes y todos te dan el mismo trato. Cristina y Yuli son excelentes! Y estoy seguro que cada uno de ellos."
We responded:
"Muchas gracias por compartir su experiencia! Nos llena de alegría saber que ha recibido un servicio que ha cumplido con sus expectativas y que nuestro equipo ha podido ayudarle a encontrar las opciones de seguro que mejor se adaptan a sus necesidades."
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Rhonda Campbell

May 29, 2026

5  out of  5
rating by Rhonda Campbell
"Love working with Yuli and Zack is very helpful and explains my policies extremely well. The price $$$ not to happy about at all it goes up every year and more than doubled this year on home… I have been a customer since the 70’s….. 2026"
We responded:
"Thank you for your loyalty and for being a valued customer since the 1970s! We truly appreciate your trust over the years. We’re delighted to hear that Yuli and Zack have provided you with excellent service and have taken the time to explain your policies clearly and thoroughly.

We also understand your frustration regarding the recent premium increases, especially on your homeowners policy. We know rate changes can be difficult, and we appreciate your feedback. Please know that we’re always happy to review your coverage with you and discuss any available options or discounts that may help meet your needs.

Thank you again for your continued support and for recognizing our team. We look forward to serving you for many years to come."
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Paula Garcia

May 29, 2026

5  out of  5
rating by Paula Garcia
"I’ve gone to Cristina Ortiz office in Williamston and the agent that’s been by my side since day one is Yuli … I loved her since I met her, she’s always been so helpful on explaining everything to the best of her knowledge, always answer any questions or concerns I have and to better describe the atmosphere is amazing because you get greeted well as soon as you walk through that red door."
We responded:
"Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It means a lot to hear that Yuli has been such a valuable resource for you from day one. "
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ChildofJesus

May 13, 2026

5  out of  5
rating by ChildofJesus
"Leticia me ayudo muchisimo y fue muy amable. Me explico todo super bien y hizo que el proceso fuera facil. La recomiendo totalmente 😊"
We responded:
"Gracias por tu reseña ! Significa mucho para nosotros !"
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Miguel Rivera Merca-2

May 12, 2026

5  out of  5
rating by Miguel Rivera Merca-2
"Excelente servicio!
Muy tratable en buscar soluciones para el cliente y lo recomiendo 💯 y Leticia Excelente ser humano"
We responded:
"Gracias Miguel por tus palabras ! Es bueno siempre tener un feedback de nuestros clientes !"
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Savannah Brito

May 5, 2026

5  out of  5
rating by Savannah Brito
"I appreciate what they do for the community! I applied for their 2026-2027 scholarship, and I'm glad how easily accessible it was and for the beneficial opportunity!"
We responded:
"Thank you so much Savannah for your kind words! We’re truly grateful that you took the time to share your experience. It means a lot to know that the application process felt accessible and that you see the value in this opportunity. We wish you the very best with your scholarship application for 2026–2027!"
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Francisco Ortiz

April 16, 2026

5  out of  5
rating by Francisco Ortiz
"Excelente atención por parte de la asesora Elizabeth Rodriguez. Quede muy contento con todo muchas gracias. La oferta económica para el seguro de los carros fue excelente, mejoró demasiado al valor que tenía con mi anterior aseguradora. Muchas gracias nuevamente por su atención y servicio Elizabeth"
We responded:
"¡Muchas gracias por su comentario, Francisco! Nos alegra saber que recibio una excelente atención por parte de nuestra asesora Elizabeth y que quedo muy contento con todo. Apreciamos mucho sus amables palabras y su confianza en nosotros. Si necesita más asistencia en el futuro, no dude en contactarnos. ¡Que tenga un excelente día! - Cristina Ortiz - State Farm Insurance Agent, Williamston, SC"
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tanner

April 15, 2026

5  out of  5
rating by tanner
"I’m truly grateful for the opportunity to apply for the State Farm scholarship. It’s meaningful to see a company invest in students who are working hard toward their future. I appreciate State Farm for supporting education and creating opportunities that can make a real impact."
We responded:
"Thank you so much for your kind words! We’re truly grateful that you took the time to apply for the State Farm scholarship. It means a lot to us to support dedicated students like you who are working hard toward their goals. We’re honored to play a small part in your journey and wish you continued success in all your future endeavors!"
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Graelyn Adams

April 14, 2026

5  out of  5
rating by Graelyn Adams
"Great people, and I am so thankful for what they do in the community!!"
We responded:
"Thank you so much for your kind words! We truly appreciate your support and are grateful to be part of such a wonderful community. It means a lot to us to be able to serve and give back—thank you for being part of it!"
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Isabella Riddle

April 7, 2026

5  out of  5
rating by Isabella Riddle
"About a year ago during the ice storm, someone rear-ended me and I was really stressed about the situation. My family and I contacted State Farm, and Cristina Ortiz and her team immediately took over the process. They handled everything quickly, professionally, and kept me informed the whole time. The entire experience was smooth and much less overwhelming thanks to their help. I truly appreciate their responsiveness, efficiency, and great customer service. Highly recommend if you’re looking for an agent who genuinely takes care of you!"
We responded:
"Thank you so much for sharing your experience! 💙 We’re truly sorry you had to go through such a stressful situation, especially during the ice storm, but we’re so glad Cristina Ortiz and the team were able to step in and make the process easier for you and your family.

Providing responsive, efficient, and caring service is exactly what we strive for, and your kind words mean the world to us. We appreciate your trust and recommendation, and we’re always here whenever you need us!"
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Jamie Newsome

April 7, 2026

5  out of  5
rating by Jamie Newsome
"What a wonderful community-minded business! So appreciative of all their service and support for the Williamston community!"
We responded:
"Thank you so much for your kind words! 💛 It truly means a lot to us to be part of such an amazing community like Williamston. We’re grateful for the opportunity to serve and support our neighbors, and we look forward to continuing to grow together."
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Sagar

April 2, 2026

5  out of  5
rating by Sagar
"Great experience with State Farm! Zack was amazing with follow-ups and made the whole process smooth. He helped me find a great deal and suggested the right coverage options for my needs. Highly recommend!"
We responded:
"Thank you so much for your kind words and recommendation! We’re so happy to hear that Zack provided great follow-ups and made the process smooth for you. Helping you find the right coverage at a great value is exactly what we strive for. We truly appreciate your trust in us!"
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Michael York

March 31, 2026

5  out of  5
rating by Michael York
"I had the pleasure of working with Elizabeth to switch from a nameless insurance company to one that is more personal. It is nice to talk to a real person when we have insurance questions. We are excited to be with Christina and State Farm!"
We responded:
"Michael , Elizabeth and the team truly appreciate your kind words! They’re thrilled to have helped make the switch to a more personal insurance experience and are glad you value being able to speak with a real person. They’re excited to have you with State Farm and are always ready to assist whenever you need them!"
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Uriel Gonzalez

March 30, 2026

5  out of  5
rating by Uriel Gonzalez
"Un servicio de calidad"
We responded:
"Gracias Uriel por tus palabras! Estamos muy contentos de escuchar que el servicio fue de tu agrado. Gracias por confiar en nosotros "