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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Isabella Riddle

April 7, 2026

5  out of  5
rating by Isabella Riddle
"About a year ago during the ice storm, someone rear-ended me and I was really stressed about the situation. My family and I contacted State Farm, and Cristina Ortiz and her team immediately took over the process. They handled everything quickly, professionally, and kept me informed the whole time. The entire experience was smooth and much less overwhelming thanks to their help. I truly appreciate their responsiveness, efficiency, and great customer service. Highly recommend if you’re looking for an agent who genuinely takes care of you!"
We responded:
"Thank you so much for sharing your experience! 💙 We’re truly sorry you had to go through such a stressful situation, especially during the ice storm, but we’re so glad Cristina Ortiz and the team were able to step in and make the process easier for you and your family. Providing responsive, efficient, and caring service is exactly what we strive for, and your kind words mean the world to us. We appreciate your trust and recommendation, and we’re always here whenever you need us!"
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Jamie Newsome

April 7, 2026

5  out of  5
rating by Jamie Newsome
"What a wonderful community-minded business! So appreciative of all their service and support for the Williamston community!"
We responded:
"Thank you so much for your kind words! 💛 It truly means a lot to us to be part of such an amazing community like Williamston. We’re grateful for the opportunity to serve and support our neighbors, and we look forward to continuing to grow together."
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Sagar

April 2, 2026

5  out of  5
rating by Sagar
"Great experience with State Farm! Zack was amazing with follow-ups and made the whole process smooth. He helped me find a great deal and suggested the right coverage options for my needs. Highly recommend!"
We responded:
"Thank you so much for your kind words and recommendation! We’re so happy to hear that Zack provided great follow-ups and made the process smooth for you. Helping you find the right coverage at a great value is exactly what we strive for. We truly appreciate your trust in us!"
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Michael York

March 31, 2026

5  out of  5
rating by Michael York
"I had the pleasure of working with Elizabeth to switch from a nameless insurance company to one that is more personal. It is nice to talk to a real person when we have insurance questions. We are excited to be with Christina and State Farm!"
We responded:
"Michael , Elizabeth and the team truly appreciate your kind words! They’re thrilled to have helped make the switch to a more personal insurance experience and are glad you value being able to speak with a real person. They’re excited to have you with State Farm and are always ready to assist whenever you need them!"
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Uriel Gonzalez

March 30, 2026

5  out of  5
rating by Uriel Gonzalez
"Un servicio de calidad"
We responded:
"Gracias Uriel por tus palabras! Estamos muy contentos de escuchar que el servicio fue de tu agrado. Gracias por confiar en nosotros "
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Campbell Ellenburg

March 28, 2026

5  out of  5
rating by Campbell Ellenburg
"I am so thankful for the scholarship opportunity she has given to Anderson District 1 seniors! She is truly an advocate for our community, and is always ready to help!! Thank you for this amazing opportunity!"
We responded:
"Thank you so much for your kind words! It truly means a lot to me. Supporting Anderson District 1 seniors is something I’m very passionate about, and I’m so grateful to be able to give back to our community."
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Francisco Ortiz

March 26, 2026

5  out of  5
rating by Francisco Ortiz
"Excelente atención por parte de la asesora Elizabeth Rodriguez. Quede muy contento con todo muchas gracias. La oferta económica para el seguro de los carros fue excelente, mejoró demasiado al valor que tenía con mi anterior aseguradora. Muchas gracias nuevamente por su atención y servicio Elizabeth"
We responded:
"¡Muchas gracias por su comentario, Francisco! Nos alegra saber que recibio una excelente atención por parte de nuestra asesora Elizabeth y que quedo muy contento con todo. Apreciamos mucho sus amables palabras y su confianza en nosotros. Si necesita más asistencia en el futuro, no dude en contactarnos. ¡Que tenga un excelente día! - Cristina Ortiz - State Farm Insurance Agent, Williamston, SC"
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Leonard Horry

March 20, 2026

5  out of  5
rating by Leonard Horry
"The response time was amazing along with the information provided. True professionalism. I'm very satisfied with the quotes I received and the agent who assisted me."
We responded:
"Leonard, Thank you so much! We’re glad you had a great experience and truly appreciate your kind words. We look forward to helping you again!"
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Mr Morrison1978

March 13, 2026

5  out of  5
rating by Mr Morrison1978
"I requested several different quotes from auto life even business insurance and they helped me every step of the way to make the rite decision on all policies.. I highly recommend using them, very much appreciated"
We responded:
"Thank you so much for your thoughtful review! We’re so glad we could assist you with your auto, life, and business insurance needs and guide you every step of the way. Helping our clients feel confident in their decisions is always our goal. We truly appreciate your recommendation and your trust in us—it means a lot!"
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Monica Acker

March 13, 2026

5  out of  5
rating by Monica Acker
"I have had a great experience with state farm, especially with Zach, he didn’t stop until he got me a price that was affordable, I appreciate the honesty and hospitality"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. Zach truly goes above and beyond for our clients, and we’re so glad he was able to help you find an affordable option while providing honest and welcoming service. We appreciate your trust in us and look forward to being here for you whenever you need!"
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Melissa Cox

March 9, 2026

5  out of  5
rating by Melissa Cox
"Was so happy that this office gives back to our community. My daughter applied for the scholarship through Cristinas office. I'm glad that there are still local offices like this that appreciate the upcoming generation and are willing to invest into our future!"
We responded:
"Thank you so much for sharing this! Supporting our community and investing in the next generation is something we truly care about. Our scholarship program is one of the ways we hope to encourage and support local students as they work toward their future goals. We’re so glad your daughter applied, and we really appreciate you taking the time to recognize our efforts. Thank you for being part of our community!"
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Taniyah Caldwell

March 4, 2026

5  out of  5
rating by Taniyah Caldwell
"Zach is amazing ! Very helping ! Very fast and great at what he does ! & best price"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Zach was able to help you quickly and find you a great price. Providing fast, helpful service and the best coverage options possible is exactly what we strive for every day."
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Tyrone Geralds

February 28, 2026

5  out of  5
rating by Tyrone Geralds
"EXCELLENT SERVICE"
We responded:
"Thank you Tyrone for your feedback about our service ! It was a pleasure to assist you ! "
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Case Dooley

February 27, 2026

5  out of  5
rating by Case Dooley
"I've had a pleasant experience with the people at this state farm and all the staff and team members have helped me numerous times when I have issues or need help."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that our team has been able to help you when you needed it. Your support means a lot to us, and we’re always here whenever you need assistance. "
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Adel Ghatas Ghatas

February 27, 2026

5  out of  5
rating by Adel Ghatas Ghatas
"The best agent and staff Thank you Sandra for taking care of me and my family through the years I’ve never left your office without a smile on my face She’s knowledgeable, patient, and took the time to explain all my options clearly for my life insurance . I never felt pressured, and they made the entire process simple m I truly appreciate your professionalism and dedication to helping me find the right coverage for my family. Highly recommend!"
We responded:
"Thank you so much for your amazing review! We’re thrilled to hear that Sandra and our team have been able to make the process easy and stress-free for you and your family. Your kind words mean a lot to us, and we’re so grateful for your trust and recommendation. We look forward to continuing to support you for years to come!"
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Jason Crist

February 26, 2026

5  out of  5
rating by Jason Crist
"With all the increasing insurance rates from having 2 kids driving, I was in panic mode. Every place I called gave me rates as high as a house payment. Some how I was blessed to find Cristina Ortiz State Farm Agency and was equally as blessed to speak with Mrs. Amber Matheny. She did everything she could to save me a much money as possible. Literally stayed in the phone for over an hour working miracles. She was truly a Godsend. Words can't express the gratitude I have for her and the people she works for. Highly recommend isn't high enough."
We responded:
"Thank you so much for your amazing review! We’re thrilled to hear that Amber could help you navigate those high insurance rates and find the best solution for your family. Your kind words mean the world to us, and we’re so grateful for your trust and recommendation. We’re blessed to have clients like you and look forward to continuing to serve you and your loved ones! "
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Tamara Cox

February 24, 2026

5  out of  5
rating by Tamara Cox
"Not only will the Cristina Ortiz agency help you find affordable and amazing coverage for your home and cars, but they truly care about the community. I was impressed to learn about their annual scholarship program for local students. It is rare to find a business willing to invest in our students this way. Highly recommend."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! At Cristina Ortiz Agency, helping our clients find great coverage for their homes and cars is always a priority, but supporting our community means just as much to us. Our annual scholarship program is something very close to our hearts because we believe in investing in the future of our local students. Your recommendation truly means a lot to our team. Thank you again for your support!"
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Ada Rosales

February 19, 2026

5  out of  5
rating by Ada Rosales
"Excelente servicio👌Gracias Elizabeth Rodriguez ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Gracias Ada por dejarnos tu opinión sobre tu experiencia con Elizabeth ! Apreciamos que te hayas tomado el tiempo de decirnos acerca de nuestro servicio! Fue un placer recibirlos ! "
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Billy Crane

February 19, 2026

5  out of  5
rating by Billy Crane
"Elizabeth was great"
We responded:
"Thank you Billy for your feedback about Elizabeth ! We are glad to know she was able to help you with everything you needed!"
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Mike Khayyata

February 17, 2026

5  out of  5
rating by Mike Khayyata
"Sandra was more than amazing helping me to save my money. Your policies are in good hands with this smart agent definitely recommend her to everyone"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Sandra was able to help you save and guide you through your policies. Your trust means a lot to us, and we truly appreciate your recommendation! "
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Charity Rochester

February 17, 2026

5  out of  5
rating by Charity Rochester
"Spoke with Elizabeth who was very helpful! Quick and gave me a great quote! Highly recommend!"
We responded:
"Thank you so much for your kind words! We’re happy to hear Elizabeth was able to help you quickly and provide a great quote. Making the process easy and efficient is always our goal!"
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Nikki Smith

February 17, 2026

5  out of  5
rating by Nikki Smith
"We had the BEST experience with Zachary Shore! He was attentive to our needs, responsive, and provided EXCEPTIONAL customer service! We were able to get the coverage we needed for a great price! Would highly recommend to anyone!"
We responded:
"Wow — thank you for such an amazing review! We’re thrilled to hear you had the BEST experience with Zachary. His attentiveness, responsiveness, and dedication to exceptional customer service are exactly what we strive for every day."
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Marc Benanti

February 16, 2026

5  out of  5
rating by Marc Benanti
"My rep Zack is the best. I moved to SC over a year ago and never used Statfarm before and Zack was my rep from day one…any time I had a question or issue Zack handled it quickly. He really looks out for me and answers all my questions. Christina team is wonderful and I highly recommend them."
We responded:
"Thank you so much for your kind words and for trusting our team with your insurance needs! We’re so happy to hear that Zack has been there for you every step of the way and provided the quick, reliable support you deserve."
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Rolinda Carter

February 12, 2026

5  out of  5
rating by Rolinda Carter
"Cristina was very helpful and informative."
We responded:
"Thank you Rolinda! "
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Sandra Ghatas

February 12, 2026

5  out of  5
rating by Sandra Ghatas
"Cristina is more than awesome her team are incredible gentle and friendly They care and value my family a really trustworthy ppl .. you will feel like you visiting your family there Keep going yall !!!!"
We responded:
"Thank you for the wonderful review, Sandra! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"